I’d like to open the about us page with a massive Thank You to all our precious clients that have supported us since inception back in 2013. 829 Spit Braai Deliveries & 173 on-site Spit Braais – it’s been one helluva journey so far. So thank you 🙂
To the newbies: Welcome! Today is the start of something fun. Pop across to our reviews when you get a minute. Our deliciously proven lamb spit recipe, and our absolute desire to push the boundaries of #ServiceEnjoyment have made things really busy & exciting around here. We went so far as to enrol the services of a professional logistics & supply-chain expert from Oxford in England (Tim MacIntyre) in December 2014 to help us tweak, fine-tune & improve on our processes to ensure a more efficient operation behind the scenes; the benefits which will be transferred onto you.
Where did it all start?
Few people know that Spit Braai Delivery was founded by absolute chance (some have in fact called it luck). I was asked to MC a corporate end-of-year function, and the menu: a delicious Lamb spit buffet… A true South African favourite, delivered to the function already prepared, de-boned, basted & ready to eat – served straight from perfectly heated bains-marie’s (silver chafing dishes). Self service in it’s simplest form.
The idea of “Spit Braai Delivery in Cape Town” stole my heart immediately, and being a digital marketing person, I teamed up with a chef. 48 hours later we had a basic website, an incredibly delicious secret lamb spit recipe, and a R2’000 shoe-string budget for marketing. My only hope at that point was that our product & service would be somewhat appealing to the people of Kaapstad. Apparently it is…
2014 saw a number of exciting new developments. We launched our Facebook page, and our first competition became an unexpected hit reaching 70’000 people – according to Facebook. Callum Rogers (Our Grand Master of Customer Delight) joined #TeamSBD early in 2014, and when you talk to him you’ll realise why his title has such a definitive description. We also launched our first community project called #HappyTaxi & recruited the most unbelievable team of Patriots who deliver your meals with love. Our team of chefs has also grown to 4, which has naturally improved our planning & service delivery.
Our first YouTube Advert
I wanted to launch an advert with personality, so I asked a puppet to record my script. This was the end result.
Google have also kindly placed Spit Braai Delivery at the top of Google for quite a number of searches
The Spit Braai Delivery Promise
I know the feeling of astonishment and excitement every time I’m on the other end of extraordinary service, and that’s what we’ll always strive for – to push the boundaries of service excellence, constantly aiming to exceed your expectations. For sure, we don’t claim to be perfect, but we are on the journey to get real close – we continue to try & test new found calculated methods to get better. Each and every order gives us that little bit more wisdom to ensure we’re always improving.
Excuse the mouthful. Thanks for reading 🙂
Thank you to Spit Braai Delivery for professional service and delicious food prepared and delivered to my doorstep. Everyone raved about the tasty food and there was more than enough left for the next day. Will definitely recommend and use Spit Braai Delivery in the future!! You guys rock!!
Thank you to the Spit Braai Delivery for such professional service. The food was delicious and well prepared including the salads. The communication via email was excellent and professional, I really do not have any complaints. I recommend their services to anyone who doesn't feel like cooking for a function...allow the Spitbraai delivery team to cook for you, you will not be disappointed, may God bless the team.
I was thoroughly impressed with the quick response during the quotation phase, the effectiveness in communication before the event, the excellent service during the event and most importantly the taste of the food!!!! I will choose you over and over again
Thank you to the Spitbraai Team for a successful function on 1st September 2017 at our KPMG Construction Site to celebrate our Milestone on the project thus far. I was very impressed with the professional manner in which you managed the arrangements with me. The food was also delivered and set up on time with no hitches. The quality of the food was really good and there was not much left over. The Garlic Bread was divine!My only slight setback was the collection of your equipment after the function. I waited alone on the site from the time of the call at 2pm until 3.30pm. I had to call three times to find out where your people were. The guy when he did contact me had also arrived at the wrong building. It was only an area of concern for me as all the site people had left just after 2pm and the site is a lonely place after everyone has left. I just felt uneasy. Suggestion is that communication with your collection team of the address be communicated better and that the collection of equipment be more efficient. This however did not dampen my spirit and that I would definitely consider using Spitbraai Delivery in the future. Thank you Callum and your Team.