I’d like to open the about us page with a massive Thank You to all our precious clients that have supported us since inception back in 2013. 829 Spit Braai Deliveries & 173 on-site Spit Braais – it’s been one helluva journey so far. So thank you 🙂
To the newbies: Welcome! Today is the start of something fun. Pop across to our reviews when you get a minute. Our deliciously proven lamb spit recipe, and our absolute desire to push the boundaries of #ServiceEnjoyment have made things really busy & exciting around here. We went so far as to enrol the services of a professional logistics & supply-chain expert from Oxford in England (Tim MacIntyre) in December 2014 to help us tweak, fine-tune & improve on our processes to ensure a more efficient operation behind the scenes; the benefits which will be transferred onto you.
Where did it all start?
Few people know that Spit Braai Delivery was founded by absolute chance (some have in fact called it luck). I was asked to MC a corporate end-of-year function, and the menu: a delicious Lamb spit buffet… A true South African favourite, delivered to the function already prepared, de-boned, basted & ready to eat – served straight from perfectly heated bains-marie’s (silver chafing dishes). Self service in it’s simplest form.
The idea of “Spit Braai Delivery in Cape Town” stole my heart immediately, and being a digital marketing person, I teamed up with a chef. 48 hours later we had a basic website, an incredibly delicious secret lamb spit recipe, and a R2’000 shoe-string budget for marketing. My only hope at that point was that our product & service would be somewhat appealing to the people of Kaapstad. Apparently it is…
2014 saw a number of exciting new developments. We launched our Facebook page, and our first competition became an unexpected hit reaching 70’000 people – according to Facebook. Callum Rogers (Our Grand Master of Customer Delight) joined #TeamSBD early in 2014, and when you talk to him you’ll realise why his title has such a definitive description. We also launched our first community project called #HappyTaxi & recruited the most unbelievable team of Patriots who deliver your meals with love. Our team of chefs has also grown to 4, which has naturally improved our planning & service delivery.
Our first YouTube Advert
I wanted to launch an advert with personality, so I asked a puppet to record my script. This was the end result.
Google have also kindly placed Spit Braai Delivery at the top of Google for quite a number of searches
The Spit Braai Delivery Promise
I know the feeling of astonishment and excitement every time I’m on the other end of extraordinary service, and that’s what we’ll always strive for – to push the boundaries of service excellence, constantly aiming to exceed your expectations. For sure, we don’t claim to be perfect, but we are on the journey to get real close – we continue to try & test new found calculated methods to get better. Each and every order gives us that little bit more wisdom to ensure we’re always improving.
Excuse the mouthful. Thanks for reading 🙂
I just want to thank Callum and team for the wonderful service and quality of food provided for my birthday party. The guests RAVED about the food and the kids were just thrilled with their party boxes too. In an era of poor service delivery, the service was professional and it was all well worth the money in terms of convenience, not to mention a very competitive pricing structure. They were also one of only a handful of caterers prepared to cater for the small number of people. Overall a fantastic experience whom I would definitely recommend to anyone and will use again for sure!
Thanks for the wonderful words Alison. This is the kind of response we strive for, and its amazing to know that we lived up to your expectation. We work hard at setting ourselves apart, and establishing a level of service that one doesn't get to experience everyday. Here's a promise that we'll continue to give it our all, so that more customers get to feel the love that our team gives when preparing or each and every function we cater for. Blessings for 2017 from all of us 🙂
Hi Callum, sorry so late with the review. I had a wonderful birthday.....was great not to have to worry about cooking. Flavour of the lamb was great, only thing that was disappointing was that the lamb was in chunks (more like a stew). I thought it would of been sliced. The other thing was the burners only lasted 45 mins.....apparently was supposed to last one and a half hours. Thanks again for the good service.
Hi Sandy, thanks for taking the time to send this honest review. We always cut the lamb up into chunks rather than slices, so if you order from us again - please feel free to request this and we'll try make a plan for you. Then, regarding the burners, they are absolutely supposed to last for at least 1 and a half hours, so we'll track back to the date of your function and see if we can establish whether or not there was a specific reason as to why they only lasted 45 mins... That said, it's nice to know that even with those 2 mishaps, you still gave us a 4-star rating... Next time - we're going for 5! Again, thanks for your honest review - this is really helpful!! Blessings for 2017, Team Spit Braai Delivery
Hi Callum and team, thank you so much for a first class service provided for my son's 21st birthday. Having employed your services before, once again you didn't disappoint. From start to end everything was done exceptionally well and on time. The food was great. Keep up the good work!!!
Yay!!! Thanks for the kind word Xoliswa. We're glad to have been able to make you happy once again, and that we could contribute to making your sons 21st a successful celebration 🙂 Look forward to catering for you again soon!
Thank you Callum and team for the great service and delicious food. My guests loved it. Will definitely make use of your service again. Warm regards
Thanks Demi! It was an absolute pleasure, and we look forward to catering for you and your guests again soon 🙂